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Shipping & Returns

Shipping Policy

We aim to make delivery as smooth and predictable as possible. Please review the details below before placing your order.

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  • Shipping Area: We currently ship within the continental United States only (no Alaska, Hawaii, U.S. territories, APO/FPO, PO Boxes, or international shipping).

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  • Production Time: All customized items require at least 10 business days for production.

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  • Expedited Orders: Rush production may be available for an additional fee.

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  • Shipping Method: Orders are shipped via UPS Ground or USPS, depending on package size and weight.

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  • Tracking: A tracking number will be emailed once your order ships.

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  • Delivery Timing: Shipping times vary by location and may be longer during peak or holiday seasons.

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  • Shipping Costs: Calculated based on order size, weight, and destination. Additional charges may apply for oversized shipments (approval required).

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  • Signature Delivery: Carriers may require a signature upon delivery.

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  • Multiple Addresses: Orders cannot be split across multiple addresses. Please place separate orders if needed.

Return & Exchange Policy

Because all items are made to order, our return policy is limited.

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  • Custom Items: All customized products are final sale and cannot be returned or exchanged.

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  • Order Issues: If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

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  • Resolution: Our team will review the issue and work with you to find a solution.

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  • Support: For any questions, please reach out through our “Contact Us” page.

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